Frequently Asked Questions

  • Is there any cost to me as a business owner to provide vending services to my employees?

    Vending machines are usually free for businesses. The revenue comes from sales made through the machines.

  • What type of space is needed to house a vending machine?

    Vending machines come in various sizes but typically require a dedicated space with access to electricity.

  • Are all vending machines free-standing, or are there countertop machines available?

    Both types exist; it depends on your space and preferences. Free-standing machines are common, but some models can sit on countertops.

  • Are there any electrical requirements for vending machines to properly operate?

    Yes, vending machines require a standard electrical outlet to function.

  • What are the size measurements of vending machines?

    Machine sizes vary. 

  • In what condition would the vending machines be placed at my business?

    We supply fully operational, well-maintained machines in excellent condition.

  • What liability, if any, am I, as the business owner, responsible for?

    Minimal liability: we take responsibility for machine maintenance and operation.

  • How do you determine what products to put in the vending machines?

    We consider location, preferences, and popular choices to curate a mix of products suited to your employees.

  • How often will you need access to stock the machine?

    Frequency depends on usage and demand, but typically, regular, scheduled visits for restocking.

  • Are you able to remotely monitor usage, or am I responsible to contact you as needed?

    We utilize remote monitoring systems to track usage and inventory levels, ensuring timely restocking.

  • Who is responsible for cleaning and maintaining the machine?

    We handle regular maintenance and cleanliness, ensuring machines remain in optimal condition.

  • Is there a contract term I have to agree to for vending service?

    We offer flexible terms; agreements can vary based on your needs and preferences.

  • Are the machines insured by you, and what responsibility do I have as the business owner?

    We carry insurance for the machines; you generally have minimal responsibility regarding machine insurance.

  • Do I have any say in which products I want to be stocked in machines in our facility?

    Yes, we consider your preferences and collaborate to determine the best product mix.

  • Is there any income from the machines that I, as the business owner, would realize?

    Vending revenue typically comes from sales, but specific profit-sharing options may be available.

  • How often does management check machines for operation and cleanliness standards?

    Our management conducts regular checks to ensure machines meet operation and cleanliness standards.

  • How long will a machine be out of service if there is a problem (hours, days, weeks)?

    We prioritize swift repairs; downtime is typically minimal, often within hours or a day.

  • Do I have to sign a contract or service agreement?

    While it's recommended for mutual clarity, contract terms can be discussed and tailored to your preferences.

  • Are the prices your new vending company quoted guaranteed for a period of time or just teaser rates to get in the door?

    Our quoted prices aim for transparency and fairness; any changes will be communicated and discussed.

  • How often do route drivers remove expired products? What is the company's tolerance level for outdated products?

    We regularly check for and remove expired products, ensuring high standards of freshness and quality.

  • What types of vending machines do you supply?

    We offer a variety of vending machines, including snacks, beverage, coffee, and more, tailored to your needs.

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